Terms & Conditions Policy

Last Updated: 23-11-2025

Welcome to Karma Universe (“we”, “our”, “us”). By accessing or using our website and purchasing products from us, you agree to comply with these Terms & Conditions (“Terms”). Please read them carefully.

1. Use of the Website

• You must be at least 18 years old to use our website or make purchases.

• You agree not to misuse the website, attempt unauthorized access, or engage in activities that may harm the platform or other users.

• Information provided must be accurate and complete.

2. Account Registration

• Some features require creating an account.

• You are responsible for maintaining confidentiality of your login details.

• Any activity through your account is your responsibility.

3. Product Information & Pricing

• We aim to display accurate product descriptions, images, and prices.

• Prices are subject to change without prior notice.

• In case of pricing errors, orders may be canceled, and users will be notified.

4. Orders & Payment

• By placing an order, you agree to provide correct billing and shipping details.

• All payments must be completed through our authorized online payment gateways.

• We reserve the right to refuse or cancel orders for reasons including:

  • Product unavailability

  • Payment issues

  • Suspicious or fraudulent activity

5. Shipping & Delivery

• Delivery timelines are estimates and may vary due to courier delays, holidays, or unforeseen factors.

• Shipping charges (if any) are shown during checkout.

• We are not responsible for delays caused by third-party delivery partners.

6. Cancellations, Returns & Refunds

• Orders can be canceled before they are shipped.

• Refunds and returns are governed by our Refund & Return Policy.

• Refund eligibility may depend on product condition, type, and return request time.

7. Intellectual Property

All content on the website—including text, images, graphics, logo, and design—is the property of Karma Universe.
Users may not reproduce, modify, or distribute our content without permission.

8. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages from using our website or products.

• Product use is at your own risk.

9. External Links

Our website may contain links to third-party sites. We are not responsible for their content or policies.

10. Termination

We may suspend or terminate your access for violating these terms or engaging in harmful or fraudulent activities.

11. Governing Law

These Terms are governed by the laws of [Your Country/State].
Disputes shall be resolved in the courts of [City/State].

12. Contact Information

For questions regarding these Terms, contact us:

Karma Universe
📧 Email: support@karmauniverse.in
📞 Phone:+91 7894561230
📍 Address: B-20, Parshurampuri, Amer Road, Jalmahal, Jaipur 302002 (Rajasthan), India