Frequently Asked Questions

  • 1. How do I subscribe to your newsletter?

    You can subscribe to our newsletter by entering your email address at the bottom of any page or through a pop-up form on our website. Subscribers receive exclusive offers, promotions, and the latest updates on new products.

  • Yes, we offer special pricing for bulk orders. Please reach out to our sales team at [email] for more information and pricing details.

  • We provide size charts on each product page to help you choose the best fit. If you’re unsure, feel free to contact us for assistance.

  • If you forgot your password, simply click on the "Forgot Password" link on the login page. We’ll send you instructions to reset your password.

  • If a product is out of stock, you can sign up for notifications to be alerted when it becomes available again. Some items may also be available for pre-order.

  • You can reach our customer support team by emailing info@karmauniverse.in, using our live chat option, or calling our customer service number at [+91 7894561230].

  • Yes, we offer gift cards in various denominations. You can purchase them directly from our website and send them via email or physical mail.

  • We apologize for the inconvenience. Please contact our customer service team immediately with your order number and a photo of the damaged or incorrect item, and we’ll resolve the issue as quickly as possible.

  • To return or exchange an item, visit our Returns & Exchanges page, where you'll find instructions for generating a return label or contacting customer support.

  • Yes, we have a return policy that allows you to return items within 30 days of purchase for a refund or exchange. Items must be unused and in original packaging.

Karma Universe